What PrimeHaven Bath & Design is
Finding a bathroom remodeler is harder than it should be. Search results are a wall of similar-looking companies, reviews are hard to compare and a lot of providers are booked or don't take small jobs. We exist to shorten that first step. You call, you describe the project, and we connect you with a local provider who may be able to help.
That's the whole job. We're not a contractor, we don't employ installers and we don't pretend otherwise. The companies you speak with are independent businesses. They are the ones who visit your home, give you a price, sign the contract and do the work.
What you can use us for
- A full bathroom remodel, from a primary bath to a compact hall bath.
- Specific projects: a new shower, a tub to shower conversion, a replacement tub, new tile or a vanity and cabinets.
- Finishing touches like glass enclosures and flooring.
- Specialized work such as accessible bathrooms, basement bathrooms and luxury remodels.
If you're still working out what you want, that's fine. Many calls start with a problem rather than a plan. Our main page on bathroom remodeling in Naperville walks through the planning questions worth asking before you commit to anything.
Where we work
We focus on Naperville, Illinois. Our area pages cover specific parts of the city, including Downtown Naperville, Old Naperville, Ranch View, Knoch Knolls, Springbrook, Tall Grass, Ashwood Park, Heatherstone and Arrowhead, as well as areas near Naper Settlement, Centennial Beach, the Naperville Corporate Center and the Naper Boulevard corridor. Landmarks are reference points, not affiliations. Whether a particular provider can take your job depends on their schedule and service area, so give us your address or ZIP code when you call.
How a call works
- You call. We ask what you're hoping to do, the rough size of the room and your timeframe.
- We connect you. Based on what you tell us, we put you through to an independent provider who may be a good fit.
- You talk to them directly. They ask their own questions, explain how they work and, if it makes sense, arrange to see your bathroom.
- You decide. Any pricing, schedule, contract and warranty is between you and the provider. You can talk to more than one.
What we do and don't do
| PrimeHaven does | PrimeHaven does not |
|---|---|
| Listen to your project and connect you with a provider | Perform remodeling, plumbing, electrical or installation work |
| Explain how remodeling projects typically work | Set prices, schedules or warranties for the providers |
| Publish practical guides so you can ask better questions | Guarantee a provider's workmanship or availability |
| Disclose how the referral model works | Sign contracts on a provider's behalf |
About the providers
The providers you may be connected with are separate companies. Some may be licensed contractors with long experience in bathroom work, and some may not offer every service. We don't present any provider's license, reviews, awards or years in business as our own, and you shouldn't assume a credential applies to every provider. Ask whoever you speak with for their credentials, check them directly and get the details of the work in writing.
Two checks are worth doing every time. Illinois requires a written contract for home remodeling work over $1,000 under the Illinois Home Repair and Remodeling Act. And in Naperville, bathroom work involving plumbing or electrical systems needs a permit, with State of Illinois plumbing licenses and city-registered electricians. The City of Naperville residential alteration guidance explains the process.
How we're paid
We may be compensated by a provider when a call is connected. That arrangement doesn't change what you pay us, which is nothing, and it doesn't change what a provider quotes you. We think you should know it, so we say it here and in the footer of every page.
Business details
PrimeHaven Bath & Design
652 Rte 59
Naperville, IL 60563
Phone: (331) 233-0045
Project conversations happen by phone, so please call before visiting the address. For more on how to reach us, see our contact page.
